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Privacy Policy

Excess International Movers Ltd takes the privacy of its users very seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy explains the data processing practices used on the Excess International Movers web site.
 
Information Collected
Use and Disclosure of Personal Information
Use of cookies
Use of Web Beacons
Internet-based Transfers
 Credit Card Data
Changes to our Privacy Policy
• Accessing and Updating
Complaints
 
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Information Collected
 
Excess International Movers Ltd collects personal information from you through the use of enquiry and registration forms and every time you e-mail us your details.
 
We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form (so that no individual user is identified).
 
We may also collect information about you from e-mails or letters you send to us or from telephone calls with you.  Information shall only be kept for as long as necessary to fulfil the stated purposes or as required by law or regulations and thereafter appropriately disposes of such information.
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Use and Disclosure of Personal Information
 
We process personal information collected via the Excess International Movers web site for the purposes of:
 
providing a personalised service
conducting market research surveys
providing you with information about the products and services we offer
 
If you wish to receive information about our products or services, or information from other carefully selected organisations, please tick the appropriate box on the registration form. We may also disclose your information to business partners and third party suppliers we engage to provide services which involve processing data on our behalf or in accordance with a properly executed court order.
 
We also use information in aggregate form (so that no individual user is identified):
 
to build up marketing profiles
to aid strategic development
to manage our relationship with advertisers
to audit usage of the site
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Use of cookies
 
We use "cookies" to identify you when you visit the Excess International Movers web site and to build up a demographic profile.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. Find out more about the use of cookies at www.cookiecentral.com
 
Our use of cookies also allows registered users to be presented with a personalised version of the site.
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Use of Web Beacons
 
Excess International Movers web pages may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that allow us to count users who have visited those pages and to deliver co-branded services. Web beacons are not used to access your personally identifiable information on the Excess International Movers web site; they are a technique we use to compile aggregated statistics about our web sites usage.
 
Web beacons collect only a limited set of information including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides.
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Internet-based Transfers
 
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing the Excess International Movers web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.
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Credit Card Data
 
We will not store your credit card details on our systems or in any other records. All credit card transactions will be processed on the card provider’s own system.  If you provide those details to us in writing, the document will be securely destroyed immediately after we have used the details for collecting payment.
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Changes to our Privacy Policy
 
Excess International Movers Ltd will occasionally update this Privacy Policy to reflect company and customer feedback. If there are material changes to this Policy or in how Excess International Movers Ltd use your personally identifiable information, Excess International Movers Ltd will prominently post such changes prior to implementing the change. Excess International Movers Ltd therefore encourages you to periodically review this Policy to be informed of how Excess International Movers Ltd is protecting your information.
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Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.

Complaints

Should a customer have complaint regarding our Privacy Policy, they are instructed to contact customer.service@excess-international.com; the company takes privacy matters extremely seriously and will fully investigate and attempt to resolve all issues.

 
If you have any requests concerning your personal information or any queries with regard to these practices please do not hesitate to contact us.
 
Accessing and Updating 
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.
 
Complaints
Should a customer have complaint regarding our Privacy Policy, they are instructed to contact us at customer.service@excess-international.com; the company takes privacy matters extremely seriously and will fully investigate and attempt to resolve all issues.